The digital revolution in retail has arrived! Reason enough to invite personalities from business, science and politics to this year’s Digital Retail Conference to discuss the topic in the form of forward-looking and inspiring keynotes and panel discussions.

This year, the Digital Retail Conference once again became a meeting place for the designers and thought leaders of digital retail. A short excerpt from the cast shows the high quality of the Digital Retail Conference that captivated the audience:

  • Rita Hagl-Kehl | Parlamentarische Staatssekretärin, BMJV
  • Thomas Biermann | Referent Unternehmenskammern und Branchenverbände, DATEV
  • Sonja Moosburger | COO, MediaMarktSaturn N3XT
  • Tim Schuster | CEO, Humanizing Technologies
  • Fabiana Mingrone | Vice President & General Manager, American Express Europe
  • Mirko Minnich | Executive Partner, IBM Service
  • Tobias Kallinich | Gründer & CEO, SMARTPLATZ
Digital Retail Conference 2019 - Networking
One of the main activities: Networking © Bitkom e.V.

The focus on digital ecosystems continues

The first-class program with well-known representatives from listed companies, successful SMEs and creative start-ups offered the participants numerous highlights

From purchase to use – and what role can insurance play in this?

Our CEO Lorenz Gräff also accepted an invitation and shared his forward-looking vision with the interested audience. His topic: “From purchase to use – and what role can insurance play in this? After all, one of the fundamental megatrends of our time has the potential to have a major impact on the retail trade: the shift away from pure product sales to the use of products and services. Insurance services can make an important contribution to this, namely the formation of ecosystems together with trade and product partners. These ecosystems primarily serve customer benefits: The needs of the modern consumer are met more simply, quickly and comprehensively. The higher perceived customer benefit increases customer satisfaction and thus also ensures the long-term success of the partners.

Lorenz Graeff - bsurance - Digital Retail Conference
Lorenz Gräff, CEO & Co-Founder of bsurance live on stage at the Digital Retail Conference in Berlin 2019. © Bitkom e.V.

Of course, the lecture fit perfectly into the varied conference program, which highlighted the central questions of retail in the digital age: digital ecosystems and marketplaces, artificial intelligence and social robotics, intelligent inventory and logistics as well as networked and autonomous retail.

The eventful conference day ended for our guests with networking events in a pleasant atmosphere. For bsurance it was already time to move on to the next event: InsurTech Rising International in Paris!

The Digital Retail Conference 2020

By the way, the next Digital Retail Conference will take place on September 17, 2020 again in Berlin! On the official homepage you will find all important information.