We are bsurance

We believe that diversity is an asset, and take pride in our multicultural and multi-disciplined team members. We are always happy to connect, so feel free to reach out to us at anytime

Fair, Relevant and Convenient Insurance for Everyone

We are entrepreneurs and professionals with many years of experience in the areas of insurance, sales, project development, marketing and the digitalisation of business models.

We digitalise insurance products, simplify them and implement them at the point of need: in apps, webshops,  cashier systems and more. 

Lorenz Graeff, BSc MBA

CEO & Co-Founder

Lorenz Graeff, BSc MBA

Lorenz holds a degree in physics from the University of Vienna and an Executive MBA from the Danube University Krems. He has more than 25 years of experience in B2B sales and the cross-industry digitalisation of business processes in the areas of finance, telecommunications, real estate and media. Lorenz is a serial entrepreneur, before founding bsurance in 2018 he successfully completed an exit of a leading Austrian e-Recruiting software provider eRecruiter, which was sold to Austria’s leading job portal Karriere.at in 2017.

mobile:+43 664 5000 721

email:lorenz.graeff@bsurance.com

Mag. Hermann Fried

Managing Director & Chief Insurance Officer

Mag. Hermann Fried

Hermann gained experience working for social security and the hospital sector. During this time, he was appointed as expert on health insurance for the Future Forum of the Federal Chancellery of Austria. In 1998 he joined the Wiener Städtische insurance group, where he held various management positions. Key milestones in his career include management of health and personal insurance lines, management of the Vienna regional HQ and his responsibility for marketing, sales, advertising and property insurance as member of the board of directors. Hermann joined bsurance in January 2019 as the Managing Director and Chief Insurance officer, and is responsible for the overall management of the company as well as managing the insurance team and leading strategic partnerships with major insurance carriers.

mobile::+43 664 5029 663

email::hermann.fried@bsurance.com

Manfred Schmiedl, MSc

CTO & Co-Founder

Manfred Schmiedl, MSc

Manfred is a global technology and business leader with a 25-year career in large scale organizations and private equity backed companies. He is a strong information technology professional focused on international management in multicultural environments. Manfred holds a MSc in Technology Management and Consulting. Before founding bsurance as CTO he served as VP of IT infrastructure delivery and operations for Global Blue, the world leader in the tax free shopping industry and a key player in added-value payment solutions. Major structural changes have been achieved in his responsibility to improve the company’s delivery, quality and on-time execution. Prior to that, he was working for Austrian Airlines and for Austrian banks – mainly focused on investment banking and treasury services. During his activities he gained excellent experience with the set-up of innovative and business critical IT systems. Manfred is a truly Austrian citizen who lives on the country side close to Vienna with his family.

mobile:+43 664 5456 565

email:manfred.schmiedl@bsurance.com

Franz-Xaver (FX) Burner, MBA

CGO & Co-Founder

Franz-Xaver (FX) Burner, MBA

Franz-Xaver is a serial entrepreneur focused on digital services and IT products. He held various leadership positions from Sales Executive to CEO. Before joining bsurance in 2019 he was leading the Austrian B2B sales team at UPC (which merged with the global telecommunication corporate T-Mobile), prior to that he worked at Alcatel Austria. FX is a digital marketing and sales pioneer and had organized the SalesBarCamp in Austria, which was driven by his passion for sales and technology.

mobile:+43 699 1788 1111

email:fx.burner@bsurance.com

Andreas Struggl

Co-Founder

Andreas Struggl

A transparent insurance product at the right time and at a fair price, coupled with the security of our stable partners, brings a significant added value for all parties involved. Implemented with precision – every day.

mobile:+44 7920 210670

DI (FH) Mag. Michael Leitner

Head of Architecture, QA and Operations

DI (FH) Mag. Michael Leitner

Stay hungry, stay foolish. (Rashmi Bansal)

email:michael.leitner@bsurance.com

Mag. Elisabeth Mistelbauer

Head of Claims Management

Mag. Elisabeth Mistelbauer

Elisabeth was born and raised in Vienna and holds 20 years of experience in the insurance sector. Her career started at Allianz, as a Teamleader where she  implemented and monitored claims processes, and was also responsible for onboarding and training. After graduating her Masters degree in Science, she started working for Vienna Insurance Group – Wiener Städtische, the main insurer in Vienna. During her role there she designed claims processes for the top 100 global corporate clients in close cooperation with insurance companies in Central Eastern Europe and worldwide. Throughout her career, Elizabeth traveled around the world to deliver best practices and learn about the different insurance operations in various regions, from Asia to Latin America and more. Elisabeth joined bsurance in May 2019 as Head of Claims Management, focusing on managing the claims process digitally, efficiently, promptly and fairly.

email:elisabeth.mistelbauer@bsurance.com

mobile:+43 664 9269 456

Mag. Raffaela Gruen

Head of Project Management and Delivery

Mag. Raffaela Gruen

Raffaela holds a degree in International Management from the University of Vienna. She has 20 years of experience in telecommunication, consulting and start-up business. Before joining bsurance in 2019 she was self employed for more than 10 years, also making a successful management buy out and exit of her company.

mobile:+43 664 5380 443

email:raffaela.gruen@bsurance.com

Nora Hristova

Project and Delivery Manager

Nora Hristova

Nora was born and raised in Bulgaria but has gotten an international experience living in different countries around the world including the UK, USA and Hong Kong. She started her career as a product manager at a tech startup in Chicago, where she worked with a global team of engineers to deliver software products and machine learning solutions. She has client facing experience helping insurance companies digitize and streamline their business processes. She holds a BA in International Business and an MSc in International Relations from the London School of Economics. Nora moved to Vienna in February 2020 to join the bsurance team as a Project and Delivery Manager.

mobile:+43 664 1663 392

email:nora.hristova@bsurance.com

Marcus Mandl

Customer Success Manager

Marcus Mandl

Marcus was born and raised in Vienna and started his career 23 years ago as the head of the internet department at a major insurance company. He holds a degree from Vienna Business School and worked in several financial institutions at the digital departments as well as in internet agencies. In 2011 Marcus had founded his own consulting agency that focused on end-to-end online marketing and brand management. Marcus joined bsurance in January 2019 as a Project and Delivery Manager, overseeing major projects and managing costumers’ needs and expectations while working with the delivery team to achieve projects’ goals and timelines.

email:marcus.mandl@bsurance.com

mobile:+43 664 5380 346

Elisabeth Schremser

Head of Finance

Elisabeth Schremser

Elisabeth is responsible for bsurance’s finance and HR, as well as social activities and team happiness. She started the career as an assistant in a law firm, and later worked for Daimler, commonly known and referred to as Mercedes, as well as upcoming software companies like Gentics Content Management Solutions. Elisabeth graduated from the HAK (Handelsakademie) commercial school in is working on her degree in Economics and Business from Vienna University of Economics and Business.

email:elisabeth.schremser@bsurance.com

mobile:+43 664 5380 266

Sandra Kanaska

Growth Hacking Manager

Sandra Kanaska

Sandra holds an LL.B. degree from the Riga Graduate School of Law and is a Master’s program “Content Strategy” student in FH Joanneum. She has over four years of experience working with digital and content marketing campaigns, strategies, and growth hacking for different sizes and industries enterprises. Before joining bsurance in 2020, she has worked as a digital marketing specialist in the BDO Latvia, where her responsibilities comprise the management of social media campaigns, monitoring of marketing campaign results, which included analysis of various paid and organic social advertising campaigns, growth hacking and the management of different marketing projects.

mobile:+43 664 148 95 80

email:sandra.kanaska@bsurance.com

Thomas H. J. Rettenwander

Business Development Manager

Thomas H. J. Rettenwander

Thomas is an international business development professional with a track record in Finance and Tech. He has studied and worked in many countries including Austria, France, Italy, Mexico, The Netherlands, Spain and the UK. Thomas started his career as a consultant at Mercer in Mexico City and then switched to American Express as a relationship manager for major clients. Subsequently, he returned to Europe, servicing financial, insurance and legal industries for TransPerfect and building up a local presence in Austria, lastly as Managing Director. He joined bsurance in January 2020, making the shift to InsurTech and using his experience to drive our international expansion.

mobile:+43 664 2032 480

email:thomas.rettenwander@bsurance.com

Javier López

Head of Engineering

Javier López

Passionate about Internet, passionate about startups, passionate about technology.

email:javier.lopez@bsurance.com

Einat Dvir

Growth & Business Development Manager

Einat Dvir

Einat was born and raised in Israel, she started her career as a strategy consultant in the Israeli Navy 16 years ago, where she trained special forces on strategic thinking in times of uncertainty, such as warfare. She holds a BA in Political Science and an Executive MBA from Ben Gurion University in Israel. Before moving to Vienna in 2018, she spent some years in the Bay Area and Tel Aviv, helping businesses and NGOs to grow in capacity and revenue. Alongside her passion for marketing and business development, Einat loves traveling and was certified as a Yoga Instructor in India. Einat joined bsurance in November 2019 as a Growth and Business Development Manager, to help accelerate the brand awareness and digital lead generation, as well as developing strategic partnerships with global entities.

email:einat.dvir@bsurance.tech

mobile:+43 664 1489 580

Martijn Meijlink

Insurance Product Manager

Martijn Meijlink

Martijn holds a Bachelor’s in Business Administration and a Master of Science in General Management, both from Nyenrode Business University in the Netherlands. He started his career in Belgium in advertising, and, in 1995, moved on to insurance in the Netherlands. After working in various Product, Marketing, and Commercial Management roles for major Dutch insurance companies, he was the Managing Director of the largest pet insurer for over ten years. Before moving to Vienna, Martijn was self-employed consulting clients on the strategic market, supply chain, and commercial topics. Martijn joined bsurance in August 2020.

mobile:+43 664 1050 074

email:martijn.meijlink@bsurance.com

Frederik Van den Brant

Project and Delivery Manager

Frederik Van den Brant

Frederik was born and raised in Belgium but has collected international experience while working in Austria and Sweden. Frederik holds a Master’s degree in Business Administration with a focus on International Relations from the University of Leuven (KU Leuven). He has collected more than 5 years of experience working in customer support and project management roles. After seven years spent in Sweden, in April 2021, Frederik started his new career journey in Austria, joining bsurance as Project & Delivery Manager. Building a bridge between customers and the engineering team, process organisation, and dynamic working environment are things he finds the most exciting in his role.

mobile:+43 676 8819 6370

email:frederik.vandenbrant@bsurance.com  

Małgorzata Zblewska

Project Delivery Manager

Małgorzata Zblewska

Malgorzata started her career 11 years ago as Project Leader Migration and Project Planning at Austrian Airlines. She holds a Master’s Degree in International Business Administration from WU (Vienna University of Economics and Business and has collected more than ten years of experience in Project Management. Malgorzata joined bsurance in February 2021 as Project Delivery Manager, responsible for overseeing and executing different dimension projects.

email:malgorzata.zblewska@bsurance.com

phone:+43 676 881 96360

Cisela Klahr

Business Development Manager

Cisela Klahr

Cisela was born and raised in Sweden; she started her career 13 years ago in the Partner Account Manager role at Microsoft Austria. She holds a Master’s degree in Business Administration from Mälardalen University. She has gathered more than thirteen years of experience working in Partner Account Manager, Product Manager, Project Manager, and Business Development roles for international software companies. Before joining bsurance in June 2021 as Business Development Manager, Cisela worked as Partner Manager at RUBICON, an IT service company focused on large public service providers and public administration solution development.

mobile:+43 676 88196390

email:cisela.klahr@bsurance.com

Because It Matters

We make every effort to continuously improve our corporate culture and always have an open ear for the concerns of our employees, which is why we use TeamEcho.

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Team bsurance - snow day- 2020
Team bsurance - summer day - 2019
Team bsurance - 1

When we're not in the office

We Celebrate The Parties
As They Come

A proper work-life balance is key for for success. This also includes taking a time out from work together! Our team summer and winter days have already become a tradition and are celebrated accordingly!

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Meet The bsurance Family

5 Questions - 5 Answers

Elisabeth Mistelbauer
Elisabeth Mistelbauer

We Are bsurance

Elisabeth Mistelbauer

Head of Claims Management

I take care of the processing of claims. bsurance offers fully digitalized insurance products at the point of sale. In the event of a claim, this is also handled digitally – without media discontinuity. This saves the customer the usual paperwork and reduces the effort to a minimum.

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Elisabeth Mistelbauer

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